Contact Us

Address change: Please update your address via your account and contact us once completed, we will then load in your new address to your pre-orders.
Cancellations: Please include your order number in the message, please review our cancellations located in our terms, pre-orders and shipping pages.
Balance payments with Deposits: We do not automatically take balance payments, we will email you once your pre-order has arrived, you may also make payment early from your account > my payments.

Get in touch

Feel free to drop us a message any time, we aim to respond within 24 hours.

Our Info

Address: OtakuHype, Unit 1014, SureStore, Gallan Park, Watling Street, Cannock, WS11 0XG